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Shipping and Returns

Return Email Form

Please allow 24 hours for processing.

All required* fields must have accurate data to proceed with a return. Required fields not completed properly will not grant an extended return period and PCHMicro.com does not take responsibility.

Order ID#	*
PO# (optional)
Customer Name/Company	*
Phone number	*
Email address	*
Has the box been opened?	*
Manufacturer part number	*
Serial Number(s)	*
Quantity returning	*
Requesting	*
Reason for return	*
note: Items purchased over 30 days ago can not be returned (refurbished products have some exceptions). Please refer to the manufacturer website for warranty information. Items returned are subject to a minimum 20% re-stocking fee.

The following are PCHMicro.com Return Shipment Policies:

DOA/defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in a minimum 20% Returns Processing Service Charge.
Defective product must be in original factory carton with all original packing materials.
The Return Authorization number must be on the shipping label, not the carton. PLEASE DO NOT WRITE ON THE CARTON.
Returns must be shipped freight prepaid. Products received freight collect, without an RA number, not approved for return or in any way not meeting the above criteria, will be refused.
Return Authorization numbers are good for fourteen (14) days only. Any products returned after the expiration date will be refused.
PCHMicro.com credits based on purchase price or current price, whichever is lowest.

Please enter the following code into the box provided: